Canned Response

Another unique feature that can be built into a live chat support conversation.

Although we tend to stay away from using canned responses within our chat conversations (keeping it real and not robotic), sometimes it is a necessity to deal with website visitors within a quicker response time.

For example, common questions asked by a website audience would require such actions as canned response, when a site visitor is asking for directions to a place or a frequent item that may require a link, so they can instantly get the answer they need.

Our team, with your assistance can make up any pre-made messages with short tags and send then accordingly during a conversation.

For further advice and help on live chat support and to see if it would be a perfect fit for your business, feel free to contact or alternatively call one of our representatives on 586 27 67 888


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