ProChat24 Canned Response.
Another unique feature that can be built into a live chat support conversation.
Although we tend to stay away from using canned responses within our chat conversations (keeping it real and not robotic), sometimes it is a necessity to deal with website visitors within a quicker response time.
For example, common questions asked by a website audience would require such actions as canned response, when a site visitor is asking for directions to a place or a frequent item that may require a link, so they can instantly get the answer they need.
Our team, with your assistance can make up any pre-made messages with short tags and send then accordingly during a conversation.
For further advice and help on live chat support and to see if it would be a perfect fit for your business, feel free to contact us www.prochat24.com or alternatively call one of our representatives on 586 2767 888